Covid-19 Resources

Our first priority is the health and safety of our team and of you, our residents and clients. We have been closely monitoring the ever-changing discussions regarding the current pandemic of coronavirus disease 2019 (COVID-19) and will be actively updating our policies as we continue to provide services to everyone. Our team will be following the guidance of local, state and national officials, as well as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

PLEASE NOTE: Advanced Solutions Property Management is OPEN, however we are only available by appointment only, for the time being, until it is safe to open our doors to the public. In the meantime we are available by phone, email or tenant/owner communication portal. Although our physical office may temporarily close to walk in service, we are still working and available during normal business hours and have no major changes to our business procedures due to COVID-19.

Actions We Are Taking Now

  • Emergency maintenance or urgent requests will be immediately dispatched. When submitting an urgent work order, please notate if anyone in your household has been or is currently sick so that our vendor can be prepared to protect themselves.

  • In regard to repairs, we are allowing vendors to not stay in a property to make a repair if any occupant shows any flu-like symptoms or any signs of physical health problems. The vendors have families they go home to and we want to keep them safe as well. If you need to have repairs done, but do not want to interact with the vendor, please make arrangements with the vendor to allow them access in your absence(someone you trust to be present for the appointment). We are requesting our vendors wash their hands before and after each property they visit as well as use hand sanitizer as often as needed.

  • All “non-essential” requests will be held temporarily and dispatched after things settle down.

  • Periodic Walk-Throughs will be rescheduled until further notice. If you have a renewal inspection or periodic inspection scheduled, we are not going to be completing those for likely the next 30 days. We will re-evaluate as things progress.

  • Please email us at rentals@reddingaspm.com to handle all business matters.

  • Though our office is closed for in person meetings - we have had our office cleaned and disinfected regularly. 

Precautions to Take

  • We require all rent to be paid online. Please access here your online portal to set up a recurring payment for the 1st of each month.

  • Urgent Maintenance can be submitted online here.

  • Stay up to date on the status in your area. Follow the CDC’s Safety Tips and visit the WHO. Also, keep up with Local News to verify access to schools, gyms, parks, restaurants, and more.

 Also, we have been made aware of possible reduced hours or layoffs. Should this occur in the future at any point to you, we want to encourage you to reach out to possible relief resources or charities to help with payment assistance. If you wait until the rent is due, the assistance programs will not have time to process your request and still make your rent payment on time. We are contractually bound to operate to standard protocol until it is mandated to do otherwise. Landlords who own the properties you live in still have to pay mortgages, HOAs, taxes, etc. and our contracts with them require that rents still be collected. We are all being impacted by this virus and Advanced Solutions Property Management wants to help however we can. If we can try to help in any other way, please feel free to reach out to us!

⚠️ Having trouble paying rent due to the Coronavirus?
Download the Coronavirus Rent Payment Delay and Repayment Agreement

Corona-Contest

Enter to win a $100 gift card if you pay your rent on time!

We wanted to do something special for our tenants and reward those who continue to pay their rent on time during these challenging times. So each month while we are all still affected by the coronavirus, we will be doing a drawing for 4 - $100 gift cards for any tenant who pays their rent on time. We know how hard this virus has been on everyone, and we want to recognize those that continue to honor their tenant responsibilities, it’s because of you that we will all get through this together!

In these uncertain times, we want to wish all the best to you and your family!